Last updated: 3 June 2026
These Terms & Conditions (“Terms”) govern your access to and use of aitrixa.co (the “Site”) and your purchase of products from Aitrixa (“we,” “us,” or “our”). By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
1. Eligibility
The Site is intended for businesses, academic and research institutions, and qualified professionals. By placing an order you represent that you are at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the organization you represent.
2. Products — Research Use Only
All products sold on the Site are analytical reference standards and research chemicals supplied for laboratory and research use only. They are not drugs, food, cosmetics, or household products, and are not intended for human or veterinary use, consumption, or any in vivo or diagnostic application. You are solely responsible for handling, using, storing, and disposing of products safely and in compliance with all applicable laws, regulations, and institutional requirements. You agree not to use any product in any manner inconsistent with its intended research purpose.
3. Orders and Acceptance
Your submission of an order is an offer to purchase. All orders are subject to acceptance and product availability. We may refuse or cancel any order at our discretion, including where we suspect misuse, a pricing or description error, or a violation of these Terms or applicable law. A binding contract is formed only when we confirm acceptance of your order.
4. Pricing and Payment
Prices are shown on the Site and may change at any time before an order is accepted. Unless stated otherwise, prices exclude shipping and any applicable taxes or duties. We accept payment by Zelle. Orders are processed once payment is received and confirmed. You are responsible for providing accurate payment and billing information.
5. Shipping and Delivery
We ship in accordance with the shipping details described in our FAQ. Delivery times are estimates and are not guaranteed. Risk of loss passes to you upon delivery to the carrier. You are responsible for ensuring that the products may lawfully be received at the destination.
6. Returns and Refunds
Returns and refunds are handled as described in our FAQ. Due to the nature of reference standards and research chemicals, certain products may not be eligible for return once shipped.
7. Intellectual Property
All content on the Site, including text, graphics, logos, and product information, is owned by or licensed to Aitrixa and is protected by intellectual property laws. You may not copy, reproduce, or use this content without our prior written permission.
8. Acceptable Use
You agree not to use the Site or our products for any unlawful purpose, to misrepresent your identity or intended use, or to interfere with the operation or security of the Site.
9. Disclaimers
The Site and products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free.
10. Limitation of Liability
To the fullest extent permitted by law, Aitrixa will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss arising from the use or misuse of any product. Our total liability for any claim relating to a product or order will not exceed the amount you paid for that order.
11. Indemnification
You agree to indemnify and hold harmless Aitrixa and its officers, employees, and agents from any claims, damages, or expenses arising out of your use of the Site or products, your violation of these Terms, or your violation of any law or the rights of any third party.
12. Governing Law
These Terms are governed by the laws of [State/jurisdiction], without regard to its conflict-of-laws rules. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the courts located in [State/jurisdiction].
13. Changes to These Terms
We may revise these Terms at any time by posting an updated version on the Site with a new “Last updated” date. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
14. Contact
Questions about these Terms can be sent through our contact page or by email at [insert contact email].